To ask our QS AI chatbot a question, share feedback, or access Help Knowledge Center content - you can use the yellow QS Help Button on the bottom right of your screen.
Different Ways to Use the Help Button
Select Messages to start a conversation with our AI chatbot. Available 24/7, the chatbot is a fast and easy way to answer common product questions, navigate Platform features, troubleshoot issues, and/or access relevant help articles — anytime you need it.
Ask product questions (e.g., “How do I Search?” or “How do I build a custom peer list?”)
Ask methodology questions (e.g., “What is the weighting of Citations per Faculty in World University Rankings?")
On Home: You can also submit feedback and get updates on our product roadmap so make sure you utilize this powerful tool.
On Help: You can access the full Help Knowledge Center with help articles and videos to dive a little deeper into uses cases, best practices, and commonly asked questions.